These days, many workplaces couldn’t function properly if it weren’t for support workers fixing networks and computers, while advising users on a day to day basis. Because of the multifaceted levels of technology, growing numbers of trained staff are required to specialise in the various different areas we rely on.
A lot of training providers will only provide basic 9am till 6pm support (maybe a little earlier or later on certain days); not many go late into the evening (after 8-9pm) or cover weekends properly.
Locate training schools with help available at any time you choose (even if it’s early hours on Sunday morning!) Make sure it’s always 24×7 direct access to mentors and instructors, and not simply some messaging service that means you’re parked in a queue of others waiting to be called back – probably during office hours.
If you look properly, you’ll find the top providers which provide their students direct-access support 24×7 – even in the middle of the night.
Never make do with a lower level of service. Direct-access 24×7 support is the only kind that ever makes the grade with technical training. Perhaps you don’t intend to study during the evenings; but for most of us, we’re working when traditional support if offered.
An all too common mistake that we encounter all too often is to focus entirely on getting a qualification, and take their eye off where they want to get to. Colleges are brimming over with unaware students who took a course because it seemed fun – rather than what would get them an enjoyable career or job.
Avoid becoming part of the group who choose a training program that sounds really ‘interesting’ and ‘fun’ – and end up with a certification for a career they’ll never really get any satisfaction from.
It’s essential to keep your focus on where you want to get to, and create a learning-plan from that – not the other way round. Stay focused on the end-goal – making sure you’re training for something you’ll still be enjoying many years from now.
Take advice from a professional advisor, even if you have to pay – as it’s a lot cheaper and safer to find out at the start whether you’ve chosen correctly, rather than find out after several years of study that you aren’t going to enjoy the job you’ve chosen and have to start from the beginning again.
Let’s face it: There really is pretty much no individual job security anywhere now; there’s only industry or business security – companies can just drop any single member of staff if it suits their business interests.
In times of increasing skills shortages coupled with high demand areas however, we often discover a newer brand of market-security; as fuelled by the constant growth conditions, companies just can’t get the staff required.
The 2006 national e-Skills analysis showed that more than 26 percent of all IT positions available haven’t been filled because of a lack of trained staff. To put it another way, this highlights that the United Kingdom is only able to source 3 certified professionals for each four job positions existing currently.
This single reality on its own underpins why the United Kingdom urgently requires considerably more people to get into the industry.
It’s unlikely if a better time or market state of affairs will exist for obtaining certification in this rapidly growing and blossoming industry.
Commercial certification is now, very visibly, taking over from the more academic tracks into IT – why then has this come about?
Accreditation-based training (as it’s known in the industry) is far more effective and specialised. The IT sector has realised that specialisation is what’s needed to meet the requirements of an acceleratingly technical commercial environment. Microsoft, CompTIA, CISCO and Adobe are the big boys in this field.
Vendor training works by honing in on the skills that are really needed (along with a relevant amount of background knowledge,) as opposed to covering masses of the background non-specific minutiae that academic courses can get bogged down in – to pad out the syllabus.
Think about if you were the employer – and your company needed a person with some very particular skills. What’s the simplest way to find the right person: Wade your way through loads of academic qualifications from various applicants, struggling to grasp what they’ve learned and which workplace skills they have, or choose particular accreditations that exactly fulfil your criteria, and make your short-list from that. You can then focus on how someone will fit into the team at interview – rather than establishing whether they can do a specific task.
Copyright 2009 Scott Edwards. Look at or .
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